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Practice Information
Office Locations and Contact Information
Appointment Hours
Business Hours
Urgent Situations After Office Hours
Office Policies
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To accommodate your busy schedule, our offices offer extended
appointment hours. The Springfield,
South Hadley, East Longmeadow,
and West Springfield
offices have early appointment hours on Fridays (beginning at 7:30am). The Midwifery Office
in Springfield has early and late appointment hours which vary on a weekly
basis. Please call the office most
convenient to you for more information or to schedule an appointment.
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The billing office and most of our support staff can be
contacted during our business hours:
Monday - Thursday: 8:00am - 5:00pm
Friday: 7:00am - 4:00pm
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In the event of an emergency or urgent situation requiring
the assistance of the on-call physician or nurse midwife, please call our
office (at any one of our main office
numbers). Our answering service will contact the provider on
call and he or she will call you back within 15 minutes. If you do
not receive a return call within 15 minutes, please call the office
again.
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Co-payments: If your insurance company requires
you to
make a co-payment, this payment is due at the time of your office visit. |
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Appointments: We respect your time and do our
very
best to honor our appointment schedule. However, due to the
unpredictable nature of our specialty, occasional disruptions do
occur. Just as we strive to adhere to our appointment schedule, we ask
our patients to do the same. If you need to reschedule or verify an
appointment, please call us at your earliest opportunity. In
consideration of other patients, we may need to reschedule your appointment
if you are more than 10 minutes late. |
 | Insurance: Although our
office makes every attempt to know about the general policies for a
number of insurance companies, it is impossible for us to know about
each individual plan. It is therefore your responsibility to
know your policy and the rules upheld by your health insurance
company, including covered and non-covered services. |
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This page was updated
2/9/03
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