Phone Survey for Quality Initiative
We are excited to share our next quality initiative! In the coming months we will work with Professional Research Consultants (PRC) who will conduct telephone surveys among a random sampling of our patients. The survey will focus on questions measuring each patient’s experience with our practice. PRC is governed by HIPAA standards and is certified by the National Committee for Quality Assurance, a non-profit organization dedicated to improving health care quality. We are hopeful that the patients who are contacted will provide valuable feedback for our quality initiative program!
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COVID-19 Helpful Links and Resources:
- CDC COVID-19 Information Center
- Massachusetts Department of Public Health COVID-19 Information Center
- Baystate Health’s Resource Center for COVID-19 including updates, guidance, and hospital initiatives and policies
- The American College of Obstetrics and Gynecology resource page for pregnant and breastfeeding women
- Resources for parents during the COVID-19 outbreak from the American Academy of Pediatrics
- COVID-19 Vaccine: Pregnancy and Breastfeeding