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Billing & Financial Policies

We have established our financial policies so that you can be informed and plan accordingly. We welcome you to discuss with us any questions you may have.

  • Copayments are due when you check in for your appointment.
  • If you are unable to pay your copayment for your routine gyn exam when you check in and we do not receive your copayment within three days of your visit, a $10 fee will be assessed. You can send your payment to:

Baystate Ob/Gyn, Group, Inc
246 Park Street, Suite 202
West Springfield, MA 01089

  • Returned checks will result in a $25 fee.
  • We routinely check your insurance eligibility prior to your appointment. If your insurance company reports that you are not eligible on the day of your appointment, you may need to make financial arrangements prior to your visit.
  • You are responsible for knowing your insurance coverage. We are not a party to the contract between you and your insurance carrier. Your insurance carrier determines your copayment and patient balance.
  • We must receive notification from you about a change in your insurance as soon as possible to avoid claim denial, which may result in a bill to you.
  • Patients with “high deductible” insurance policies who are pregnant, scheduled for surgery, or scheduled for in-office procedures may be counseled personally by a member of our billing department regarding our high deductible policy. You may be asked to sign a statement of understanding regarding our high deductible policy.
  • High Deductible Policy Waiver Form (obstetrical)
  • High Deductible Policy Waiver Form (gyn)

 

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