Billing & Financial Policies
We have established our financial policies so that you can be informed and plan accordingly. We welcome you to discuss with us any questions you may have.
- Copayments are due when you check in for your appointment.
- If you are unable to pay your copayment for your routine gyn exam when you check in and we do not receive your copayment within three days of your visit, a $10 fee will be assessed.
- Returned checks will result in a $25 fee.
- We routinely check your insurance eligibility prior to your appointment. If your insurance company reports that you are not eligible on the day of your appointment, you may need to make financial arrangements prior to your visit.
- You are responsible for knowing your insurance coverage. We are not a party to the contract between you and your insurance carrier. Your insurance carrier determines your copayment and patient balance.
- We must receive notification from you about a change in your insurance as soon as possible to avoid claim denial, which may result in a bill to you.
- Patients with “high deductible” insurance policies who are pregnant, scheduled for surgery, or scheduled for in-office procedures may be counseled personally by a member of our billing department regarding our high deductible policy. You may be asked to sign a statement of understanding regarding our high deductible policy.
In this section
COVID-19 Helpful Links and Resources:
- CDC COVID-19 Information Center
- Massachusetts Department of Public Health COVID-19 Information Center
- Baystate Health’s Resource Center for COVID-19 including updates, guidance, and hospital initiatives and policies
- The American College of Obstetrics and Gynecology resource page for pregnant and breastfeeding women
- Resources for parents during the COVID-19 outbreak from the American Academy of Pediatrics
- Resources from the CDC related to mental health, stress, and coping during the COVID-19 pandemic
- Guidance for the general public from the CDC regarding the use of cloth face coverings to help slow the spread of COVID-19
- COVID-19 Vaccine: Pregnancy and Breastfeeding